Legal Stuff


We’re a law firm, we had to have a legal notices page!  Here goes …

Komerse Limited

Komerse is a trading name of Komerse Limited, a company registered in England with company number 9703389.

Our registered office address is 6 Greenleighs, Sedgley, Dudley, West Midlands DY3 3RZ.

We are authorised and regulated by the Solicitors Regulation Authority with SRA number 625341.

Use of our website

Content provided on this site is for general information only and is not intended to be legal advice on which you should rely.  Your specific circumstances may mean it is inadvisable to follow some or all of the advice, therefore we do not recommend that you do so.  For advice relevant to your specific circumstances, please contact us.

Although we make reasonable efforts to ensure that the information on this site is accurate and up-to-date, we do not guarantee that it will be.

Our Liability for your use of this site

Information on this site is provided free of charge.  We do not guarantee that this site will be secure or free from bugs or viruses.  We exclude, to the fullest extent permitted by law, all liability arising as a result of your use of this site.  In particular, we will not be liable for any loss or damage caused by any virus, denial or service attack or other harmful technology that may infect your computer, software or data as a result of your use of this site or downloading any content on it or any website linked to this site.

Intellectual Property

We are the owners or licensee of all content on this site.  Feel free to use the content for personal  use and share content on this site, but please credit this site as the original source.  You are not allowed to share the content on this site unless you credit us as the original source.  You are not allowed to make any changes to the content.  If you wish to make changes please contact kate@komerse.co.uk for permission to do so.

Uploading Content

If you make use of a feature that allows you to upload content to the site, you must make sure that you are the owner of the material and it does not breach anybody else’s intellectual property rights.  You must also make sure that the material is not defamatory or offensive or unlawful.  Please do not include links to other products or services in comments as this can appear spammy.

Please do not post any confidential information.  Any material that you upload will be treated as non-confidential and non-proprietary.

We reserve the right to disclose your identity to third parties in the event of a claim by a third party that the material you have uploaded breaches that person’s rights.  We also reserve the right to remove any material for any reason at any time.

We will not be liable to any person for any material that you upload or post to the site.

Linking to our site

If you would like to link to our site, please link to our home page.  Please ensure that the link is fair and legal and does not damage or take advantage of our reputation.  Your link must not be done in a way that suggests any association, approval or endorsement by us where none exists.  If you would like to link or use the site in any other way, please contact kate@komerse.co.uk.

We reserve the right to withdraw linking permission at any time.

Third Party Links and Resources

Where our site contains links to other sites and resources, these links are provided for information only.  We are not responsible for and have no control over the content of those sites or resources.

Privacy

We are committed to respecting your privacy. This section sets out the personal information that we may collect from you and how we use it.

Information we collect from you

We may collect information when you give us information – for example when you fill in forms on our site, correspond with us by email, telephone or otherwise or comment on our social media posts.

We may also collect certain technical information when you visit our site.  This includes the IP address of the device that was used to access the site, details of the URL click stream to, through and from our site, the pages visited, items searched for, page response times and download errors.  This information will not normally identify you, but may help us to improve this site.

We may also receive information about you from third parties.  In particular, if you choose to instruct us, we may use credit databases to confirm your identity and comply with anti-money laundering legislation.

Cookies

Cookies may be used to distinguish you from other users of the website and personalise your visit to the site.  You may accept or reject cookies in your computer’s settings.

Uses made of Your information and the legal basis we rely on to use the information

We may use information held about you to respond to your enquiries; to fulfil our contractual obligations to you if you decide to instruct us; to provide you with information about our services; to notify you about changes to our services; to allow you to participate in interactive features on our site; to fulfil our legal duties and obligations; and to improve our site and our services. Further details of the information we collect and the legal basis which we rely on  use your information is set out below.  If you require further information, please contact us:

  • Your name, address and contact details – to provide you with services and information that you request from us, for example if you or ask to receive any information or a quote from us, which we do with your consent or where it is in our legitimate interests to do; to send updates and information on our products and services which is in our legitimate business interests and in respect of which you can opt out at any time; if you are a client, to register you as a client and to perform our contract with you; if you are a supplier, to perform our contract with you; and to notify you about updates or changes to our services or policies which are in our legitimate interests.
  • Your financial information and billing details – to manage payments for the services that you purchase from us (if you are a client) or that we owe to you (if you are a supplier), carry our credit reference checks and to perform our contract with you. This is also necessary for our legitimate business interests to ensure we get paid on time.
  • If you are a client, information you give us during the course of our relationship – this may include information about your case which you give us during meetings, calls or correspondence with us. We process this information in order to be able to advise you on your matter and perform our contract with you.
  • Your Identity – If you instruct us, we may ask you to provide evidence of your identity and We may use third party databases to confirm your identity. We do this to comply with our legal obligations relating to Anti-money laundering legislation.
  • Business records and other legitimate business purposes – we may use all or any of the above information to enable us to maintain proper business and accounting records which we have a legitimate interest in doing to allow us to manage our business properly. We may also use all or any of the above information to enable us to obtain and manage our insurance; deal with complaints or claims or for general purposes of our business which we have a legitimate interest to do.
  • Technical Data – this includes information such as the IP address of the device that you use to access our services. We use this information to enable our website and digital content to be presented to you in the best way for your device, for security and to help us understand how visitors use and interact with our website, which we have a legitimate business interest in doing.
  • Social Media – if you interact with us on social media, we will receive information about your social media profile, your behaviour (for example liking, sharing or commenting on a post) and any communications you send to us via the platform. We use this information to contact you through the platform or directly as appropriate and to monitor the way people interact with our social media content which we have a legitimate business interest in doing.

Sensitive Personal Data

Sensitive Personal Data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data and criminal convictions and offences. Special rules apply to the processing of sensitive personal data.

We do not collect any sensitive personal data unless you give us this information to enable us to advise you on your matter.  We only use this information where you have given us your consent to do so.

Disclosure of Your information

We may share your information with selected third parties as follows:

  • If you enter into a contract with us, we may share your information with other professional advisors, our  suppliers and sub-contractors for the performance of the contract that we enter into with you;
  • If we buy or sell any business, we may  disclose your details to a prospective buyer or seller;
  • If we are under a duty to disclose or share your personal information to comply with any legal obligation, or to enforce any contract made between you and us or to protect the rights, property and safety of us or others.

Marketing

From time to time, We may send you additional information about the products and services that we offer which We hope will be relevant and useful to you.  We have a legitimate business interest to do this to help us grow our business.

We may use your identity, contact details, technical data, and information about your purchase history and behaviours to form a view on which products, services and offers we believe may be relevant for you.

We may use a third party email marketing service to help us to manage our email list, manage and review the effectiveness of email campaigns and plan future campaigns. The email service provider may give us information about you and your behaviour (for example whether an email was successfully delivered to your email address and whether you opened the email).

You may receive marketing communications from us if you have requested information from us or purchased products or services from us and you have not opted out of receiving that marketing.  You can opt out of receiving marketing communications by clicking the “unsubscribe” button at the end of our marketing emails or by contacting us.

Where We Store Your Personal Data

We endeavour to ensure that your personal information will be stored within the European Economic Area (“EEA”) at all times.  However, please note that information transmitted online via email or through a website may be routed via other countries throughout the World.

If you choose to upload documents or information to a cloud-based service such as Google Docs, the data may be stored outside the EEA.  We will not use these services unless at your request or with your consent.

Security

We will take reasonable steps to ensure the security of your information.  Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal information, we can not guarantee the security of your data transmitted to our site.  Any transmission is at your own risk.  Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.

How long we keep your personal data

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. If you are a client, this will usually be 8 years after our contractual relationship comes to an end.  We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

Your Rights

Under certain circumstances, you have rights under data protection laws to:

  • Request access to your personal data;
  • Request correction of your personal data if it is incorrect or incomplete;
  • Request that your personal data is deleted;
  • Object to processing of your personal data;
  • Request restriction of processing your personal data;
  • Request transfer of your personal data to you or a third party nominated by you;
  • Withdraw your consent, where we are relying on your consent as being the lawful reason for processing.

If you wish to exercise any of the rights set out above, please contact us.  You may be required to provide specific information to enable us to confirm your identity and to identify and locate your personal data. We may ask for evidence of your identity as a security measure to ensure your personal data is not disclosed to a third party who has no right to receive it.  In some circumstances, we may charge a fee.

If you have a complaint about the way we process your personal data, you can complain to the Information Commissioners Office; however we would appreciate the opportunity to resolve your complaint directly so please contact us first by email to kate@komerse.co.uk.

Third Party Sites

Please note that third party sites which are linked to this site will have their own privacy policies.  If you follow any links from this site, please check the privacy policy of the respective sites before submitting any information to them.

Changes to these terms

We may change these terms from time to time.  Changes will be posted on this page.

Applicable Law

These terms are subject to English Law and you and us both agree to the exclusive jurisdiction of the English courts.

Contact Us

To contact us, please email kate@komerse.co.uk.